Privacy Policy
Two girls and a boy is committed to providing you with excellent
service. Because we respect your right to privacy, we have developed
this Privacy Statement to inform you about our privacy practices.
We collect customer information in an effort to improve your shopping
experience and to communicate with you about our products, services,
contests and promotions. We do not sell or rent your personal information
to third parties.
This policy describes the personal information we collect about
you, why we collect it, and how we use it. Our policy also describes
the choices you can make about how we collect and use your information.
If you have any questions about our privacy policy, you can always
contact two girls and a boy in three ways:
1. send us an e-mail to customerservice@twogirlsandaboy.com
2. call us at 703-490-2765 or 1-877-429-1784
3. write to us at:
two girls and a boy Customer Service
310 Mill Street, #A & B, PO Box 735
Occoquan, VA 22125
If our information practices change in the future, we will post
an updated policy on our website. You can tell if the policy has
changed by checking the revision date that appears at the end of
this policy. You may exercise your choices about how we collect
and use your information at any time.
What kind of information do we collect?
We collect information, such as name, e-mail and postal addresses,
phone and credit card numbers from you when you visit our website
or one of our stores, place an order online or by phone, make an
in-store purchase, save your info with us online, or participate
in a contest, promotion or survey. We maintain a record of your
product interests and the purchases you make online or by phone
and in our stores. Although we collect your credit card information
at the point of sale, we do not store that information once the
sale is completed.
How do we use your information?
When you place an order or make a purchase, we use your personal
information to process your order, send you e-mails to confirm your
order or to contact you via phone, postal mail or e-mail if we have
other questions regarding your order or purchase.
When you create an account with us and/or join the Eliana and
Griffin Fan Club, we will use your e-mail and postal address to
send you information about our products, services, contests, and
promotions and to help us learn more about your shopping preferences.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your
use of our online sites (e.g., name and contact information). To access your information
online, simply click the "Account" button on our “May We Help”
page, sign in when prompted to do so, and you'll be able to edit your personal
information. You can also ask us to update your personal information, by e-mailing
us at customerservice@twogirlsandaboy.com,
calling us at 703-490-2765 or 1-877-429-1784, or writing us at two girls and a
boy Customer Service, 310 Mill Street, #A & B, PO Box 735, Occoquan, VA 22125. Please
be sure to include your e-mail address, full name and password. Please note that
any requests to update your personal information may take up to ten days for your
e-mail request and 6-8 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer
not to receive promotional information from us, please let us know by e-mailing
us at customerservice@twogirlsandaboy.com,
calling us at 703-490-2765 or 1-877-429-1784, or writing us at two girls and a
boy Customer Service, 310 Mill Street, #A & B, PO Box 735, Occoquan, VA 22125. Please
be sure to include your full name and the e-mail address you used when you registered
with or made a purchase from us. If you ask us to remove your name and address
from promotional lists, we will maintain your name in a "do not contact"
file to ensure that we can honor your request. It may take up to 10 days to process
your e-mail request, and 6-8 weeks to process your postal mail request, during
which period you may continue to receive communications from us.
Please also note that when you purchase from us, we will continue
to confirm your order by e-mail. In addition, we may also need to
contact you via phone, e-mail or postal mail with other questions
regarding your order.
How do we protect kids' privacy?
Two girls and a boy is concerned about the safety of children when
they use the Internet and will never knowingly request personally
identifiable information from anyone under the age of 13.
What are cookies? How do we use cookies on its site?
A cookie is a small data file that websites often store on your
computer's hard drive when you visit their sites. A cookie may contain
information, such as a unique user ID that websites use to track
the pages of the sites you've visited. We use cookies but do not
store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. Cookies
enable us to keep track of your order as you shop on our site.
Through our use of cookies, we also track and maintain the identity
of the website you visited immediately prior to visiting our website.
We do not otherwise track any information about your use of other
websites.
You can refuse cookies by turning them off in your browser. If
you turn off cookies, though, we will not be able to track your
order to enable you to purchase from our site. Nor will we be able
to recognize you as a registered user, which allows you to access
your account information.
Is my information secure?
Protecting your order information is important to us. We use Secure Sockets Layer
(SSL) technology to protect your online order information as it is transmitted
over the Internet.
Some versions of browsers and some firewalls don't permit communication through
secure servers like the ones we use to process orders. To check the security of
your connection, look at the lower left-hand corner of your browser window after
accessing the server. If you see an unbroken key or a closed lock (depending on
your browser), then SSL is active. You can also double-check by looking at the
URL line of your browser. When accessing a secure server, the first characters
of the site address will change from "http" to "https."
If your browser or firewall doesn't support SSL, you will not be able to connect
to the server, which means you won't be able to mistakenly place an order through
an unsecured connection. If you cannot access the secure server for any reason,
please print our order form and place your order by phone at 703-490-2765 or 1-877-429-1784.
What about links to other websites and services?
Our website may contain links to other sites. Two girls and a boy
do not control the privacy policies or practices of these websites.
You should review those policies before providing any personal information.
We are not responsible for the content or practices of any linked
websites, and we provide these links solely for the convenience
and information of our visitors.
Effective May 30, 2005
|
